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System76 Pangolin Performance Review

My ASUS A8-series laptop bit the dust. It was barely 2 years old. It was still fast and reliable. Though the crappy ATI Mobility x1700 graphics card kept me stuck at Intrepid (Ubuntu 8.10 for the n00bs) due to no driver support, that laptop still worked great. It was named “teletran1” after the Autobot’s computer in the G1 series.

Teletran1 died of a broken screen hinge.

The hinge was strong metal. But it was screwed to very brittle plastic. That plastic went away and my laptop stopped opening and closing. I’ve lived with an epoxied screen for the past few weeks while I decided what to do.

MINE! Dibs! Sharka calls dibs!!!

Sharka calls dibs on the big box.

Enter a company called System76. They sell Linux laptops, desktops, and servers. No Windows in their shop, just Ubuntu. They’ve achieved a very good reputation in the Linux community and their stuff seems to be very well built.

And their support is outstanding.

Who gave the shark a knife?

Who gave the shark a knife?

Support? They have phone support, email support, an online knowledge base, and their own forum on the Ubuntuforums. It’s pretty impressive. I’ve seen how they support their products on the forum. If something bad happens, they will either replace parts themselves or assess the users’ comfort level and ship them parts to repair their own system. THAT blows me away. Couple that support with reasonable prices and my decision was pretty easy.

Plus, the idea of the out-of-the-box experience with a Linux computer has a lot of appeal to me.

"I assume that pink thing is food?"

"I assume that pink thing is food?"

Out of the whole laptop lineup, I was most interested in the Pangolin Performance and the Serval Professional. Both are 15.6″ widescreen (16×9) laptops. At the time I was shopping, the specs and prices were very similar too. Both could be had with the guts I wanted for around $1000.

And it would be really cool if you could click the above links and see the systems I’m talking about, but you can’t. A few weeks after purchasing my laptop, system76 upgraded both of these machines in their online store. So you can’t play with the configurator with the machine I bought. But anyways, I chose the Pangolin due to it being a couple hundred bucks cheaper and a couple pounds lighter.

And then I took the laptop away from Sharka.

At this point, I took the laptop away from Sharka.

Specs of my Pangolin Performance series 6:

  • Ubuntu 9.10 (Karmic Koala) 64 Bit Linux
  • Core 2 Duo P8700 2.53 GHz 1066 MHz FSB 3 MB L2 (25 Watt)
  • 15.6″ WSXGA+ HD Display (1600 x 900)
  • nVidia GeForce G 105M 512MB
  • 500 GB 5400 RPM SATA II
  • 4 GB – DDR2 800 MHz
  • CD-RW / DVD-RW
  • Intel Wi-Fi Link 5100 – 802.11A/B/G/N
  • Just over a Grand shipped.

Since the P7 and P6 share the same chassis, this review is not totally dated immediately upon publication. The guts might be a little faster in the PanP7, but the chassis is the same. So read on.

Really, I’m not wasting my time with this review of a laptop that’s now 1 generation out of date.

Really.

So fresh and new.

So fresh and new. Not even a single sticker.

First, the outside. The Pangolin has a sparky grey-black body. 5.8 lbs. It’s got a little heft, but it feels nice on your lap. Solid.

Insecticons!

Insecticons!

Not 10 seconds after I plopped the laptop in the lightbox, the Insecticons invaded. Oh well, at least they match the laptop’s coloring.

On the left side is most of the connections. We have 2 USB, 1 HDMI, 1 SATA, ethernet, and the monitor output. There’s also the fan exhaust and power input on this side. Oh, and the multicard reader ports on the far right of the photo.

Bombshell attempts to eject the CD

Bombshell attempts to eject the CD.

On the right side, we have the CDRW/DVDRW, a 3rd USB port, and all of the audio ports. The modem port also lives on the right side.

Insecticon spit is hard to clean up. Bombshell was the worst drooler of the 3 bots.

Insecticon spit is hard to clean up.

Time to open it up. Though some people seem to not like it, I’m a huge fan of as wide a screen as possible. Being a programmer, the extra real estate helps while coding. And I get more room to shove my Photoshop tools. More room for everything, really. And the 1600×900 screen is just striking. I thought the one on my ASUS was clear. The PanP6 blows it away.

Up top, we have the webcam. And right above the keyboard are the Browser, Email, and Silent-Mode keys. And lemme tell ya, silent mode is VERY quiet.

Since my last laptop died due to hinge failure, I was worried about the hinge in the Pangolin. However, it seems very strong and well made. And 2+ years of posts on the Ubuntuforum only reveal one person with a system76 hinge problem. And that was not on a Pangolin.

Powered by Insecticons

Powered by Insecticons

The keyboard is the new “chicklet” type, where the keys poke up through the chassis. I’ve tried this style in the B&M electronics stores and have always liked it, so I thought I’d give it a go with this new laptop. After about 2 week’s use, I’ve gotta report that it’s outstanding. The keys are easy for touch typing and they have just enough give.

The 10-key on the side is pretty useful, even though I’ve never used it in 10-key mode. The placement of the PgUp/Dn keys is great and having two sets of arrow keys is wonderful. I tend to use the 8462 keys more than the traditional ones. And finally, the best thing ever, two delete buttons. I previously thought that a big backspace button was the must-have keyboard feature. Now I’m on the double-delete bandwagon. It’s amazingly useful.

Finally, the touchpad. It has these little raised pips all over it, giving you a tactile experience when you mouse around. I’ve never felt a touchpad like it. After 2 weeks, I don’t hate it. In fact, quite the opposite. And the side scrolling works GREAT!

The infamous Ubuntu key

The infamous Ubuntu key

The pièce de résistance is the Ubuntu key. While looking up specs and reviews, I found a few pix of this key, but never a very good one. It always looked like a cheap sticker applied over top of the Windows key. I can safely say that is not the case. It seems to be a little window in the middle of the key with a logo embedded underneath. It doesn’t quite look like the other keys with the raised circle, but I have no fear of it rubbing off.

Overall: this is a very well built laptop. I’ve found no game-stopping issues with it in 2 weeks of use. I’d recommend the PanP6/P7 chassis to anyone.

My Karmic desktop

My Karmic desktop

This would be an incomplete review without at least one screenshot. This is how I have it setup currently. The Dust theme, Gnome Do with Docky as my lower panel, and a clear xterm running on the screen background. If you click, you can see that I named the laptop bombshell after the little Insecticon who helped me so much in the lightbox.

You’ll also see the laptop idling at 800mhz and 42*C. This seems to be about how hot the system runs, which is not hot at all in my experience. My Asus A8 idled at 50-55*C. It was not very pleasant.

Photoshop CS3 in Linux

Photoshop CS3 in Linux

What works: (Sorry for the disorganized nature of this list)

  • Virtualbox: works AMAZINGLY. You see it here in seamless mode, running Photoshop CS3. I hate to gush, but Vbox runs incredibly fast. As fast as my native copy at work on a Windows box.
  • Wireless: works great. It uses the native Ubuntu wireless network manager and actually works. My old lappy ran wicd due to network manager never working right.
  • Webcam: works fine! I used it once so that I could report on it here.
  • Web browsers: no problems. Firefox, Opera, Chrome, are all rendering pages as they should.
  • Gimp and Photoshop: No issues. I’ve seen screen refresh issues on other machines. Not this one. It’s snappy and fast. Processor temp rises to around 55-58*C at heavy use.
  • Coding apps (I like Bluefish for web stuff): Silly fast.
  • File transfer, both FTP to websites and to my file server here at home work great. No thought required. Just hit upload.
  • Citrix: It was a little challenging to get 32 bit Citrix running in 64 bit Linux, but an hour of work was all it took.
  • Flash and flash videos: They run smooth.

Minor Issues:

  • I had a problem on the first day with the fan not reactivating after the system had decided it was cool enough to shut it off. This freaked me out. But this only happened on the first day. I’ve rebooted a few times since and have not seen that issue pop up again.
  • I can’t get two-finger scrolling to work on the mouse. Of course, I’ve only spent about 5 minutes on it so far. But it doesn’t work by ticking the box in the mouse config.
  • The system defaulted to “Performance Mode” on reboot. In other words, it idled at 2.53ghz. 10 minutes of surfing around on the ubuntuforum found the answer on setting it to “On Demand” on reboot.

Overall: This is the most stable Linux system I’ve ever touched. I’m truly impressed. I have zero buyer’s remorse and would recommend it to anyone. Even a Windows user.

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  • Amanda says:

    Have enjoyed your site very much and benefited from the information. Many thanks!

  • Dave says:

    Bombshell has totally taken over your laptop.

    Maybe he’s the one who broke Teletran 1’s hinges!

  • Brandon says:

    Great review Adam. I own a Pangolin v4, and it has been great too me. The only issue I have ever had was the track pad recently died. I ordered the P7, and it should be at my home any day now.

  • Lift says:

    This is how a review should be done. Thank you for the post, and be sure to post some more reviews when you have time. What are you planning on reviewingnext?

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